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ACA Navigators

Call the National Health Insurance Marketplace Call Center at 1-800-318-2596

Mental Health America is one of the 105 organizations that were awarded Navigator grants from the Centers for Medicare and Medicaid Services (CMS).

Navigator grantees and their staff work with people applying for health insurance coverage through a federally facilitated or a federal-state partnership Health Insurance Exchange.

Navigators are certified individuals who are designated to provide accurate and impartial assistance to consumers about their health insurance options through the new Health Insurance Exchanges. In addition, they can assist consumers in completing eligibility and enrollment forms, enrolling in qualified health plans, and public programs including Medicaid and the Children's Health Insurance Program (CHIP).

The Patient Protection and Affordable Care Act of 2010 (PPACA, or Affordable Care Act, ACA) established health insurance exchanges where consumers can compare and enroll in health insurance plans. For more informationa bout the PPACA, visit our Health Care Reform page.

Mental Health America's national office works with two affiliates - MHA of Southeastern Pennsylvania and MHA of East Central Florida - to provide outreach and local support in the affiliate's service area.  Additionally, we operate a call center in our national office where certified Navigators can assist individuals on a daily basis. Many staff members are also Certified Application Counselors (CACs), which permits us to assist individuals in person at our Alexandria, Virginia office.

If you are interested in learning how the ACA impacts treatment of mental health and substance use issues, read more here.

You can also access our Qualified Health Plan worksheet to help you understand how the different health insurance plans meet your mental health and substance use needs here.

Important Numbers

  • 1-866-468-9199: MHA National Navigator Toll Free Number
  • 1-386-252-5785: MHA East Central Florida Navigators
  • 1-267-507-3894: MHA Southeastern Pennsylvania Navigators

For more information, visit

2000 N. Beauregard Street,
6th Floor Alexandria, VA 22311

Phone (703) 684.7722

Toll Free (800) 969.6642

Fax (703) 684.5968

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